Shipping Policy

Our cheese is packed with frozen gel ice for transportation via UPS to keep the product cold. We will ship your order as soon as possible, within three (3) business days. Shipment will be made via UPS Next Day Air®, UPS 2nd Day Air® or UPS® Ground. Orders received after noon Mountain Standard Time will ship the following business day. To prevent products from sitting in transit over the weekend, we do not ship UPS 2nd Day Air® on Thursdays and Fridays or UPS Next Day Air® on Fridays.

The Creamery is not responsible for damaged or expired cheese if shipments are deemed undeliverable. Do not enter P.O. boxes for shipping purposes. UPS only delivers to physical addresses. We do not require signatures upon delivery of shipments.

Please be sure to contact our store staff with any questions or comments regarding shipping at 833-796-4551, Monday through Friday 8 a.m. to 6 p.m. Mountain Standard Time or email us at help@thecreameryutah.com.